Help center
How everything works.
Plain answers with screenshots, written from the same playbook we run the platform on. Pick your door.
Customers
Booking, tracking, changing plans, insurance quotes, tires, and your account.
8 guidesProviders
Getting set up, working bookings, coverage and tiers, the register, leads, your team, and payouts.
8 guidesFleet hosts & operators
Running your Turo fleet on SleekRide: the CSV sync, turnarounds, guest issues, statements, and service booking.
6 guides
Most asked.
- Book a serviceFrom picking a package to paid and confirmed, in about two minutes.
- Track your appointmentLive status, photos from the shop floor, and a direct line to your provider.
- Reschedule or cancelRescheduling is free. Cancelling shows you the exact outcome before you confirm.
- Get set up and routingApply in five minutes, then work the launch checklist until jobs route to you. Most shops finish the same day.
- Work a bookingAccept inside the hour, keep the status honest, photograph everything, get paid.
- Coverage, tiers, and routingYour home zip is free. Every tier above it buys routing priority, not visibility tricks.
Still stuck? A human reads it.
Message us from the contact page or email hello@sleekride.com. We read every message and reply within one business day.
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