The standards, and how enforcement works
Five written standards, consequences that climb a ladder, and due process in writing.
- 01
Know the five
Care for the vehicle. Keep insurance current. Document every job. Communicate on-platform. Own problems when they happen. You acknowledged them at signup; they're published so you're never held to a rule you didn't see.
- 02
When something goes sideways
Reviews flag, humans decide. A low rating or a damage report starts a look by a person who reads the booking thread and your photos, never an algorithm auto-punishing you. Consequences climb a ladder, starting with a documented warning.
- 03
Costs, never fines
You cover real costs when a job you accepted goes wrong. SleekRide never invents a penalty fee on top, and every enforcement decision comes to you in writing with a path back.
Updated 2026-07-07. Something here doesn't match what you see? Tell us and we'll fix the guide.